TROUBLESHOOTING
Dispenser does not operate.
• Make sure the power cord is properly connected to a working outlet.
Water is leaking.
• Bottle may have a leak. Remove bottle and replace with new bottle.
• If leak remains, remove probe from bottle and call 888-828-1426 for assistance.
Push buttons are stuck and/or faucets are leaking.
• Apply mineral oil (baby oil) to button slides to reduce friction.
No water is coming from the taps.
• Make sure the bottle is not empty. If so, replace it. If not, adjust probe to an
appropriate length. Refer to page 7 point 2 for instructions.
• Make sure to push the water controls in fully.
• Make sure the probe connection with the water bottle forms a complete seal.
• Make sure the door is closed.
Cold water is not cold.
• It takes up to one hour after setup to dispense cold water.
• Make sure the back of the dispenser is at least 4 inches from a wall and there is
free airflow on all 4 sides of the dispenser.
• Make sure energy saving switch is ON.
• Adjust thermostat by turning clockwise. Adjust in a single increment of 30 degrees
of a circle (the equivalent of 1 hour on a standard analog clock face). Wait 1 hour for
results. If unsatisfactory, adjust another 30 degrees clockwise, wait, then asses
results. Thermostat is located at back of unit.
Hot water is not hot.
• It takes 15-20 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a working outlet.
• Make sure energy saving switch is ON.
LED nightlights are flashing and dispenser is making beeping noises.
• Replace empty bottle. If unavailable, leave door ajar or unplug cooler to stop
beeping noise and flashing lights.
• There may be an air leak. Check air hose connections.
Dispenser is noisy.
• Make sure dispenser is positioned on a level surface.
Water tastes bad.
• Drain water from reservoirs and replace bottle with a fresh one.
• Clean dispenser per Proper Care & Cleaning instructions.
IMPORTANT: Do NOT Return Dispenser To Store.
If you have a question or problem, please contact 888-828-1426 for assistance.
15
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